Privacy Policy

Effective Date: January 1, 2026

Enhance Psychiatry and Wellness (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

A. Personal Information

We may collect the following types of personal information from you:

• Name, address, phone number, and email address
• Date of birth
• Insurance information
• Payment information (e.g., credit card details)
• Emergency contact information

B. Protected Health Information (PHI)

As a healthcare provider, we collect PHI, which may include:

• Medical history and treatment plans
• Diagnoses and symptoms
• Prescription information
• Chart/Medical notes
• Any other information related to your health care

C. Usage Data

When you visit our website or use our services, we may collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site

2. How We Use Your Information

We use your information for the following purposes:

• To provide mental health care services: Diagnosing, treating, and managing your mental health care needs.
• Billing and payments: Processing insurance claims and collecting payments.
• Communication: Sending appointment reminders, updates, or responding to inquiries.
• Compliance: Meeting legal and regulatory requirements.
• Improvement: Enhancing the quality of our services and website functionality.

3. Information Sharing and Disclosure

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. However, we may share your information under the following circumstances:

• With your consent: When you explicitly authorize us to share your information.
• For treatment purposes: Sharing PHI with other healthcare providers involved in your care.
• For payment purposes: Sharing information with insurance companies or billing services.
• For healthcare operations: Internal reviews, audits, and staff training.
• Legal obligations: To comply with court orders, subpoenas, or applicable laws.

4. Data Security

We implement industry-standard measures to protect your personal information, including:

• Secure storage of physical and electronic records
• Encryption of sensitive data
• Regular staff training on privacy and security protocols
• Access controls to limit unauthorized access

While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to contact us immediately if you believe your data has been compromised.

5. Your Rights

As a patient, you have the following rights regarding your personal information:

• Access: You may request a copy of your medical records.
• Amendment: You may request corrections to your medical records.
• Restriction: You may request limits on how we use or share your information.
• Confidential Communication: You may request alternative methods of communication (e.g., mail instead of email).
• Accounting of Disclosures: You may request a record of certain disclosures of your PHI.

To exercise these rights, please contact us at the information below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Enhance Psychiatry and Wellness
14201 Laurel Park Drive Suite 221, Laurel Maryland 20707
Phone: (443) 885-0915
Email: drjosue@mindbrainbody.net
Website: mindbrainbody.net

SMS Terms & Conditions

1. SMS Consent Communication

The personal information obtained including the phone number as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Enhance Psychiatry and Wellness, you may receive messages related to the following:

• Appointment reminders and confirmations
• Scheduling updates
• Billing or account-related notifications
• Internal communication between staff when relevant to your care

Example:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. Cholet Josue at Enhance Psychiatry and Wellness on (Date) at (Time). You can reply STOP to opt out of SMS messaging from Enhance Psychiatry and Wellness at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or account.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary for domestic or international messages.

5. Opt-In Method

You may opt in to receive SMS messages from Enhance Psychiatry and Wellness in the following way:

• By submitting an online form and checking the SMS consent box

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. You may also contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP, or contact us directlyfor assistance.

8 . Additional Options

If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

• Message and data rates may apply
• You can opt out at any time by texting “STOP”
• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary